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Puca Help Center

I received a package that contained cards I didn't ask for. What should I do?

This generally happens for 1 of 2 reasons:
1) Someone accidentally sent you cards that should have been shipped to someone else. This usually means that someone else is missing cards they want. 
In this situation, open a case and politely message your trading partner explaining the situation. Please click "Request Admin Assistance" if necessary.

2) Someone added extra "throw-ins" to a package they were sending you as a bonus. After checking to make sure this is the case, just complete the trade and say thanks!


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